Data Deletion Policy

Version 1.0 - September 15th 2024

At Gearz FZE, we respect your privacy and are committed to ensuring the security and control of your personal data. This Data Deletion Policy explains how you can request the deletion of your personal data and outlines our process for handling such requests.

1. User Rights

You have the right to request the deletion of your personal data that we collect, store, and process through the Gearz app. This includes information such as your account details, payment information, and any data related to your usage of the app.

2. How to Request Data Deletion

If you wish to delete your personal data, you may do so by contacting us through any of the following methods:

  • Email: info@gmail.com

  • In-App Request: Go to your account settings and submit a request for data deletion.

    In your request, please provide:

    • Your full name

    • Your account email or phone number

    • A description of the data you want deleted (e.g., complete account deletion or specific data removal)

3. Data Deletion Process

Upon receiving your request, we will take the following steps:

  1. Verification: We will verify your identity to ensure that the deletion request is legitimate. This may include requesting additional information to confirm your identity.

  2. Confirmation: Once your identity is verified, we will notify you that your request is being processed.

  3. Deletion Timeline: Your data will be deleted from our active systems within [Insert Timeframe, e.g., 30 days] from the date of confirmation. Please note that some data may remain in our backups for a limited period, as required by legal obligations or for security reasons.

4. Data We Cannot Delete

Certain types of data may not be deleted for legal or regulatory reasons, such as:

  • Transaction records required for financial or auditing purposes.

  • Data required to comply with local laws or legal processes. In such cases, we will inform you about the specific data we are unable to delete and the reasons why.

5. Effect of Data Deletion

If you request the deletion of your account, please be aware of the following:

  • Your access to the Gearz app will be permanently revoked.

  • Any associated data, including your vehicle information, transaction history, and saved preferences, will be erased from our systems.

  • If you are a shop owner, your business listings and promotions will also be removed from the app.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: info@gearz.ae

  • Address: Gearz FZE, Hi-tech office 137, SRTIP, Sharjah, UAE