Privacy Policy

Version 1.0 - September 15th 2024

Gearz FZE (“we,” “us,” or “our”) operates the Gearz mobile application and related services. This Privacy Policy explains how we collect, use, and protect the personal information of users and shop owners who use our app.

1. Information We Collect

We may collect the following types of personal information:

  • User Information: Name, email address, phone number, and vehicle details (make, model, year, etc.) when users create an account.

  • Shop Owner Information: Business name, contact details, service offerings, and payment information for subscriptions.

  • Payment Information: Payment details required for processing transactions via third-party payment gateways.

  • Location Data: Geographic data collected via Google Maps to show shop locations and provide proximity-based services.

  • App Usage Data: Information about how you interact with the app, including search queries, service selections, and preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To facilitate interactions between users and shop owners.

  • To provide location-based services, such as nearby shops and service centers.

  • To process payments for services and subscriptions.

  • To improve our app features and user experience.

  • To send notifications related to your services, subscriptions, or promotions.

  • To comply with legal obligations and protect our rights.

3. Information Sharing

We do not sell or share your personal information with third parties except in the following cases:

  • Service Providers: We may share information with third-party service providers (e.g., payment processors, map services) to help us deliver our services.

  • Legal Requirements: We may disclose information if required by law or to respond to legal requests.

  • Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. We use encryption and secure servers to protect sensitive data such as payment information.

5. User Rights

You have the following rights concerning your personal information:

  • Access: You can request a copy of the personal information we hold about you.

  • Correction: You can update or correct your account details.

  • Deletion: You can request that we delete your account and associated personal data.

  • Objection: You can object to certain types of data processing, such as receiving promotional messages.

6. Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third-party services, and we encourage you to read their privacy policies.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the date at the top of this policy or via an in-app notification.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: info@gearz.ae

  • Address: Gearz FZE, Hi-tech office 137, SRTIP, Sharjah, UAE